(Photo by Dan Kitwood/Getty Images)

Obviously I can’t go and check, but memory tells me that the reception of Addenbrooke’s hospital bears the Persian adage “This too shall pass”. The human condition is temporary, and therefore so too is the terror and experience of mortal pain — that’s (I presume) the intended message.
But will it — Covid-19 — pass? Since the “-19” refers to the form of the illness first induced by the SARS-COV2 virus in 2019, then yes, Covid-19 will pass. But Covid-20, Covid-21? I suspect that those people who hope that the virus (and the deformation of ‘normal life’ with which we’re currently wrestling) will fade away are going to be disappointed. We won’t live in social isolation for ever, but neither will we be returning to ‘normal’ anytime soon.
In any case, historically speaking, it was the relatively un-pandemicked century between Spanish flu and Covid-19 that was the statistical oddity, not living with the risks presented by a fatal infectious disease. Human beings are great hosts for fragments of RNA that just want to live, baby! We need a new-normal, not a return to the prelapsarian days of February, 2020. How long ago February seems.
So much of pre-Covid-19 world was oriented for the gregarious and extrovert, and was tolerated by the rest of us (people who need solitude to maintain equilibrium) because the dominance of the herd seemed impossible to overcome. Take the world with which I’m most familiar: the office. Here, the following norms were unquestioningly accepted:
- Open-plan hot-desking (every morning, hoik a box containing your laptop cables to any flat table in the office, and set yourself up for the day) leads naturally to synergistic interactions (“Hey! Let me, like, totally interrupt what you’re doing and tell you all about my ideas right now!”) These add value to the business.
- Global teams are better, because they increase diversity, and diversity always adds value to the business.
- Anyone leading a global team needs to travel incessantly, because physical presence among team-mates increases team cohesion (which is as important as diversity), and adds value to the business.
- Serious decisions must be made face-to-face, even if half the face-to-face meeting is in one video-conference suite in Philadelphia, with the other half in another room in London.
What have five weeks (I started early) of social isolation taught me? First, that hot-desking is dead, thank God. The idea that you should be forced to spend today at the desk where yesterday Eunice from Chemistry was hacking up her lungs (“Some sort of 24 hour thing”) will be illegal by the end of next year. Everyone who was part of the “abolish private office space” movement should be forced to march through the streets — at two metres separation — with a placard round their necks saying “Sorry for our unwarranted attack on human dignity”.
Do we need offices, at all? I’ve found it easier, not harder, to keep leading my own global team. From 1-on-1 catch-ups, to management team meetings, to seminars and town halls and performance reviews: every aspect of managing a group of globally-distributed workers has been easier to conduct from the study at home than from a hastily-booked “meeting space” cubicle at the fringes of the open-plan hell. In my (pharmaceutical) industry, the only people who actually need to be on site are the lab scientists. The rest of us can work remotely. The company works fine.
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