Just the seven bosses in nine years (OLI SCARFF/AFP via Getty Images)

Val Gibson and Karen O’Hara, who run the community hub in North Ormesby, on the outskirts of Middlesbrough, remember the attack with a coolness befitting residents of the most lawless region in the United Kingdom. It takes several minutes before O’Hara recalls: “Oh. That man who came into the office? Yeah, he had a machete. He was going to slice us all up.” Gibson lets out an indomitable chuckle. “We forgot about that,” adds her colleague. “Water off a duck’s back.”
Given nobody was hurt, and given the relative frequency with which such events take place, perhaps they can be forgiven for failing to remember such a striking event: data published by the Office for National Statistics this month revealed that the Cleveland police area had the highest total recorded crime rate in England and Wales. The district — which covers Middlesbrough, Hartlepool, Stockton and Redcar — had 114.9 offences per 1,000 people (the lowest, North Yorkshire, had 50.5). None of this is news to those on the front line in North Ormesby, the most deprived ward in Middlesbrough (itself the fifth most deprived local authority area in England).
The suburb — already struggling with high unemployment and widespread drug addiction — has become notorious as a kind of national “human dumping ground” for refugees and newly released criminals. A 2017 analysis by the BBC found the ward to have the cheapest property in the country, with an average price of £36,000. “I’ve met a few people who’ve come out of jail in London and they’ve sent them straight up here for the cheap housing,” says Gibson, who adds that many properties are in such a state of disrepair that the residents try to spend as much time outside of their homes as possible.
The area used to have a post office, which shut down after it became a magnet for thieves and the owner was repeatedly attacked. One local says: “You never see an old lady walking around here on her own. They’re always in twos or with family because of the bag-snatching.”
“I’ve been burgled and that,” Gibson says with a shrug. “I’ve had two cars stolen. Insurance – that’s the only protection you really have.” Gibson, 64, and O’Hara, 63, are among those trying to turn things around. They are employed as part of the Big Local initiative, which has been given £1 million of lottery funding to spend over ten years. The cash has been used to install 38 CCTV cameras (the one in the market place has a speaker so officers can warn stallholders when local pickpockets are spotted) and to buy six houses “to hopefully stop rubbish landlords coming in”.
Though both women repeatedly state how much they love their neighbourhood and its irrepressible community spirit, Gibson admits: “It will take more than us to solve the problem.” Last month, in Redcar, the police station itself was vandalised with graffiti that said: “F*** off. C***s. Shoot police dead.” Only two weeks ago, a police van responding to a 999 call in Hemlington had its brakes “intentionally cut”.
Cleveland’s Assistant Chief Constable described the latter as a “dangerous and callous act” — but it was also symbolic. The police force could provide enough scandal for a new series of Line of Duty; the wheels have all but come off.
In 2019, Cleveland became the first force in England and Wales to be rated ‘inadequate’ across all areas. Officers described their force as “directionless, rudderless and clueless”, while inspectors found it was failing to identify staff most at risk of corruption and “putting the public at risk”. When I put this to the police force, a spokesman told me: “We are particularly focussed on addressing serious violence and will continue to bid for additional funding in this area. Cleveland Police is working hard to address these challenges by protecting the vulnerable and preventing and detecting crime. HMICFRS have noted significant improvements since 2019.”
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