Death matters. Credit: Andres Gutierrez/Anadolu/Getty

It is almost exactly two years ago that we were first asked to stand on our doorsteps to clap for NHS staff. As the weeks went on, the target of our applause was widened: to healthcare workers and emergency services, the Clap for Our Carers website added: “armed services, delivery drivers, shop workers, teachers, waste collectors, manufacturers, postal workers, cleaners, vets, engineers … bravo you are amazing!”
A funeral director friend — a woman whose job depends on not becoming too emotional — was livid at the omission. Clap for Our Carers celebrated “all those who are out there making an unbelievable difference to our lives in these challenging times”. Meanwhile, those making an unbelievable difference to our deaths were ignored, even though their times were just as challenging, if not more so.
It was not so much the case numbers — one of Amanda’s biggest grumbles was constantly tripping over the coffins she panic-bought in March, didn’t use, and had to store in the staff kitchen — but the ludicrous Covid theatre she had to choreograph. Instead of meeting families for tea and sympathy, she was giving advice over Zoom on strategies for deciding which ten people would make the cut, and whether these ten were allowed to place a rose on the coffin individually so long as they were socially distanced. And then, after she gave the correct answer — “No, but do it anyway” — there was the tedium of fighting with crematorium staff threatening to blacklist her.
Funeral directors weren’t even on the Government’s list of Key Workers when it was first introduced. Those who deal with the dead were forgotten, even when the shadow of death was over the whole country. It was not deliberate suppression of the facts, like the mobile crematoria rumoured to be following the Russian front line to keep reality at a distance from people back home; it simply never occurred to the authorities to think about who and what comes after death.
Someone who does think about the who and what is Hayley Campbell. Her new book, All the Living and the Dead, is a series of profiles of “death workers” — not just funeral directors, but embalmers, grave diggers, anatomists and, in one haunting chapter, an executioner. There is a huge emphasis on the physical: her chapter on the work of funeral directors is about the act of changing the clothes on a body, not the counselling or event organising (“all the work of a wedding planner but done in a week”) or the constant state of war with crematorium staff — the work that takes up most of a funeral director’s time. Funeral celebrants are not mentioned at all.
A couple of years ago, I interviewed a range of people from the funeral industry; and one of my standard questions was “What is a funeral for?” (The other one was “Who is a funeral for?”) It wasn’t until the very last interview that someone said, “to dispose of the body”, and I realised that everyone had been skipping over the one thing that defines a funeral, like those restaurant reviewers who never mention the food. The whole point of a funeral is that it gets the body where it needs to be — a physical presence that we can cope with, buried or processed into ash.
Campbell doesn’t make that mistake. She has a whole chapter about what happens in crematoria. The part that will stay with me longest — possibly because both my parents died of cancer — is that a tumour takes longer to turn to ash than the rest of the body, unyielding while everything else is burnt away, like St Paul’s Cathedral during the Blitz. The operator has to fire jets directly at the lump — “almost like black coral” — until it too is dust.
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