A bleak evening on the Isle of Mull (Pictures Ltd./Corbis via Getty Images)

Lindsay lives in a council house in Kirkwall, the largest town in Orkney, a starkly beautiful archipelago off the north coast of Scotland. Now in her mid-fifties, Lindsay has lived in her one-bedroom house for 17 years. She’s tended the garden, hung her pictures on the walls. But she has no great love for the place. It’s cold and damp. Very cold. Very damp. Cold enough that she can’t sleep. Damp enough that the clothes in her wardrobe turn green with mould. And it seems like nothing she does ever helps.
There are radiators. They work, and she puts them on. But the house doesn’t seem to get any warmer. This winter, she says, the temperature inside her house hovered between 10 and 12°C — well below the recommended domestic temperature range of 18 to 21°C. Every minute, as those heaters exude their vanishing warmth, the bills are ticking up, up, up. Currently, she says, it costs her between £10 and £15 a day to heat the little house — or to not heat it, which is what it really feels like she’s doing.
Lindsay suffers from chronic pain, one symptom of the fibromyalgia that impacts her ability to work, and the cold exacerbates her condition. Recently, she told me, it’s all become too much. She’s in crisis. Watching her money run out as she sleeps under a duvet that seems wet to the touch — it feels like more than anyone should have to cope with. She’s not sure that she can anymore.
When money is tight, all winters are bad winters. But at the turn of 2022-23, after energy costs soared, more Britons than ever have been facing hard choices and cold beds as they struggle to get by while wages stagnate and prices soar. From October 2021 to October 2022, domestic gas prices increased by 129% and electricity by 66%, according to data from the UK government; the average annual energy bill has increased almost 96% over the same period, to £2,500.
With some fanfare, Liz Truss’s short-lived regime offered a “guarantee” that the energy price cap would not rise any further for households for at least another two years. Rishi Sunak’s administration soon rowed back on that — although the Budget earlier this month did extend the energy price cap for three more months, until June. As for the new SNP leader Humza Yousaf, who is now staring at a £1.5 billion black hole in the national budget according to the Scottish Fiscal Commission, fuel poverty in Scotland’s coldest rural regions presents a significant financial challenge. All this uncertainty has left Lindsay, and those who have suffered similarly difficult winters, with little idea about what help they will or won’t be entitled to in the future.
Those living in rural Scotland are under singularly intense pressure. Because the price cap and associated guarantees apply to unit cost, not the total bill, bills will often end up more than £2,500 in households requiring higher consumption to maintain a decent temperature. And for any homes where the main energy source is anything other mains gas or electricity, nothing is capped or guaranteed. Nearly 90% of homes in Na h-Eileanan Siar (also known as the Outer Hebrides) and 100% of homes in Orkney and Shetland are not connected to the mains gas grid, forcing residents to use more expensive and uncapped options such as bottled gas or domestic heating oil.
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