The unknown isn't always an enemy (Doug Pensinger/Getty Images)

Here’s a riddle: Since we live in an uncertain and unpredictable world, and humans have evolved to survive and thrive in it, why do we crave certainty? Wouldn’t we be more successful as a species if our default mode were to assume that everything was uncertain, and that we need to be constantly vigilant to anticipate the next thing we’ll have to deal with?
Amid all the apocalyptic prophesying that has defined the dawn of 2024, this is the refreshing contention of Maggie Jackson’s call for us to embrace the unknown. Rather than focus on “aleatory uncertainty”, with its emphasis on how random the universe can be, Jackson’s Uncertain: The Wisdom and Wonder of Being Unsure is more concerned with “epistemic uncertainty”, where the starting point of our pursuit of knowledge is the not knowing. The problem, she notes, is that this powerful drive makes us more keen to have any answer than to have the right answer.
Not only that: we like our experts to deliver the right answer quickly and with reassuring fluency, so we can relax and let them get on with life-saving surgery or cracking enemy codes, or whatever. And yet, we don’t like them to be so intuitive that they mess up when something surprising happens. When, say, the economy unexpectedly tanks or the shuttle blows up, we want to know why they didn’t consider other possibilities. And so Jackson says we need our experts to have both elements: the fluency that comes from training, practice and experience, as well as the alertness to the unexpected and a constant ability to switch from automaticity to “a readiness to work with the unknown”.
How might this be achieved? One answer is provided by psychologists and brain scientists who have spent years studying teams in high-pressure situations, from climbing Everest to reaching a jury decision in a rape trial. They have reached useful conclusions about using uncertainty to reach better decisions, instead of fleeing the discomfort of doubt. “Groups that cultivate judicious conflict, dissent, and mutual criticism tend to be high-performing,” says Jackson.
Elsewhere, psychologists such as Celeste Kidd have highlighted how childhood experiences influence a person’s willingness to embrace uncertainty. Revisiting the Marshmallow Test that explores a child’s ability to defer gratification (leave the first marshmallow uneaten, and get two marshmallows later), Kidd concluded that “for a child accustomed to stolen possessions and broken promises, the only guaranteed treats are the ones you already have swallowed”. Her work, and that of others, showed that children who grow up in chaotic and unpredictable environments learn to take nothing for granted, and pick up quickly on changes and threats. Their quickness to change focus, and slowness to trust, is normally seen as a weakness, but it can be an advantage in precarious situations. Uncertainty, after all, usually breeds scepticism.
Yet this doesn’t mean that those with more contented childhoods necessarily feel more secure or see the future as predictable. The realities of life will often put paid to that. This coming year, for instance, will no doubt be defined by war, economic tribulation and political upheaval — with each outburst will come a reminder of the very real uncertainties of human nature. In almost every country, there is also a disquieting sense that nobody competent or trustworthy has the situation under control. There is no Nasa CapCom to take charge of a crisis or steer the spacecraft safely home.
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